The Visualogistix Blog
Informational content about the marketing, restaurant and retail industries. Newsworthy stories and ideas. Knowledgeable inputs from our team. Informative, interesting, and insightful – the Visualogistix blog.
- Published: March 31, 2016
One of the first questions you should ask yourself when designing your marketing campaigns is: “How can I connect with my current customers?” The second question you ask should be: “How can I connect with my ideal customers?” Obviously, customer retention is more lucrative than customer acquisition. But that shouldn’t stop you from setting your sights on your ideal customers as well.
Your ideal customers can be described as the customers who will continually have a positive view of your brand, continually spend their hard earned money on your brand’s products or services (their ticket prices are usually higher than regular customers), and continually spread positive word of mouth reviews about your brand.
- Published: March 24, 2016
Spring has sprung! Tis the season for March Madness, April showers, May flowers, and spring cleaning. Spring cleaning doesn’t have to mean just cleaning out your closets, mopping your floors, and washing your windows. Spring cleaning can (and should) also take place in your professional life, mostly with your data.
- Published: March 17, 2016
With 400 million monthly active users and 75 million daily users, Instagram is one of the most influential forms of social media available today. With that many users, it can be incredibly challenging for your restaurant’s Instagram account to gain a following, especially if you are a smaller brand. So, how do you gain followers, boost your engagement rates, and get more customers walking through your front door?
Through your customer’s Instagram feeds.
Your customers are your number one brand advocates. Their praise of your restaurant means more to their friends, fans, and followers than your paid advertising and marketing campaigns ever could.
- Published: March 10, 2016
The importance of in-store signage is something that should not be overlooked by today’s retail and restaurant marketers. Effective in-store signage boosts sales, increases brand awareness, promotes brand consistency, and satisfies customers. Below, we have listed ten signage statistics that every marketer needs to know to ensure the importance of this advertising tool is understood.
1) 68% of customers believe that signage reflects the quality of a business and their product.
Think of your in-store signage as your silent salespeople. Although it can’t verbally interact with your customers, it has the ability to communicate messages and make a sale as well as your physical salespeople.
- Published: March 4, 2016
When you’re creating new marketing campaigns and promotional roll-outs you are probably preoccupied with the fun parts of the process. You want to brainstorm new ideas, create and design content, and envision your happy franchisees using your content in their local markets. But, what you probably don’t think about is one of the most important parts of this whole process.
That’s right, fulfillment services.
The best strategy and the most remarkable production do nothing without quality execution. Nobody cares how great your ideas are if they never get fulfilled!
Below, we lay out three of the most important fulfillment services and explain a little bit more about what goes into each of them.
- Published: February 18, 2016
Take a look around your retail store. How does it look? Does the design excite you? Does your signage illustrate your brand’s messaging and latest promotions? More importantly, how does your store make you feel? Does it put you in a buying mood or does it bore you?
All these factors are important when evaluating the current state of your retail environment. Below, we have laid out five signs that you need to upgrade your retail environment, as well as five ways to fix those problems.
- Published: February 11, 2016
Love is in the air! Valentine’s Day is happening this weekend... and it’s the perfect time to promote your restaurant as the go-to destination for romantic diners. Whether you are a sit-down restaurant or a QSR, there are definitely ways you can use the holiday of love to your advantage.
If you are a sit-down restaurant, you need to deliver a quality dining experience to your guests, especially on Valentine’s Day. Some couples spend months planning this special night, and you need to live up to their expectations! That being said, it will be easiest for your kitchen, staff, and diners if you only offer a set menu on Valentine’s Day. This menu should feature best-sellers, as well as new, exciting items made with ingredients already in the kitchen.
- Published: February 4, 2016
The biggest game in America is this weekend. That’s right, Super Bowl Sunday is almost here! If you’re a sports fan, it’s time to bust out your Carolina Panthers or Denver Broncos jersey. If you’re not a sports fan, it’s time to eat far too many hot wings and get prepared for this year’s ads.
The concept of looking forward to commercials may seem a bit foreign. That’s why we have DVR, right? So that we can skip through and get back to our regularly scheduled programming? The craziest thing is, we’re actually excited for these commercials. We look forward to them all year long and talk about them for weeks after the crowning of the Super Bowl kings.
Super Bowl commercials aren’t entertaining by accident. Targeted, funny, and well thought out, football fanatics and bystanders alike appreciate these ads. Marketers and advertisers spend months planning, organizing, and designing these ads. They analyze exactly how these ads (and their entire marketing campaigns) must perform.
- Published: January 22, 2016
It’s that time of year again! No, I’m not talking about Valentine’s Day or even National Hot Sauce Day (a holiday that happens every January 22nd, apparently). I’m talking about trade show season. It’s time to bust out those trade show booths and organize those pre- and post-show marketing campaigns.
One of the main (and most exciting) parts of a trade show is designing your booth. With the high exhibitor prices at trade shows, it only makes sense that you make your booth the best it can be. You’re wasting your money if you show up with a table cloth and simple backdrop and expect to get qualified leads. That’s not exciting, and no one is going to stop by your booth, no matter how great you are.
So, how do you make an awesome trade show booth that commands attention and attracts quality prospects? Keep reading to find out.
- Published: January 15, 2016
“That much? For a screen and some software?!” A sentiment heard far too often from franchise corporate offices nationwide. But the individuals expressing these feelings aren’t completely wrong. Digital signage is expensive at first; there is no way around that. But what’s even more expensive is eating your competitors’ metaphorical dust. As your competitors adopt digital signage technology, your customers will flock to them. And you will lose your place as their most sought after brand.
But you’re in luck, even if you’re on a tight budget. Research shows that it hardly takes any time at all to recoup your digital signage investment. According to QSRWeb.com, it takes, on average, 7-12 months to see ROI on digital signage. Also, 25% of brands who use digital signage see a 1-3% increase in sales thanks to the technology. Digital signage doesn’t seem so expensive now, does it?
- Published: January 7, 2016
A bad menu is to a great restaurant as a broken leg is to a championship sprinter. No matter how great your restaurant is, it simply won’t live up to its full potential without a great menu. The way your menu looks is almost as important as the food that is prepared in your kitchen. (We’d like to say it’s more important, but a great menu design isn’t going to save undercooked hamburgers from the wrath of a negative Yelp review.)
Below we’ve listed ten ways to ensure you are making the most out of your menu designs (and getting the most out of your brand):
- Published: December 30, 2015
With 2016 quickly approaching it is time to start thinking about all of our New Year’s Resolutions. Some of us may be resolving to go to the gym more, some of us may be resolving to eat healthier, and some of us may be resolving to spend more time with family. Although New Year’s resolutions are generally focused around personal goals, why shouldn’t we apply them to professional goals as well?
Throughout 2015 we heard a lot of talk about the importance of personalization and localization in both restaurants and retail stores. New technology and marketing strategies are allowing customers to receive a more personal experience than ever before when they interact with their favorite brands. Across all touchpoints of communication, brands are ensuring that each customer feels as if the experience was tailored to fit their wants, needs, and preferences. One of the best ways to ensure a personalized marketing strategy is by creating a great local marketing strategy for your brand. Doing so will ensure your brand maintains a competitive advantage in today’s ever-changing restaurant and retail industries.
- Published: December 23, 2015
It's hard to believe that the holidays have almost come and gone. Arguably, one of the best parts of the holidays is the decorations. Who doesn't love going to the mall around Christmas time to view all the lights, tinsel, sights, and sounds?
Even before Thanksgiving you will start to see stores and restaurants strategically incorporating red and green into their design strategies to celebrate the season of giving (and to promote their holiday sales). After Christmas, the red and green is quickly taken down and replaced with shiny, metallic colors that are perfect for ringing in the New Year.
- Published: December 16, 2015
Personalization, personalization, personalization. It’s a buzzword in the marketing world as of late. But there is more to this word than claiming “customers like personalized service” or “personalize that promotion”. To meet today’s consumer’s wants and needs, personalization needs to be the overarching theme for every marketing endeavor. With the New Year right around the corner, there is no better time to delve deeper into this topic and the yearly trends that make it tick.
As Avi Dan writes in Forbes, “Personalization is not a trend. It is a marketing tsunami, here to stay, which will transform how we think about and how we manage global brands.” And he’s right. Personalization is not a trend. But it does need trends to make it tick. And although the hottest trends may seem intriguing, there is no sense in wasting energy adopting them. Instead, channel that energy into transforming the tried-and-true trends from the previous year to boost personalization in the coming year. Below are three of the best trends we observed in 2015 and examples of how they can be applied to your 2016 personalization practices.
- Published: December 10, 2015
Technology is growing at an exponential rate. Thanks to Moore’s Law, we can expect the abilities of our technology to double about every two years. In your personal world this may seem like a double-edged sword. Yes, the new camera on the iPhone 6S is amazing. But how long until Apple releases the iPhone 7, complete with its updated bells and whistles?
It’s hard to keep up in the professional world as well. These updates call for advanced employees who understand how to use this new technology. To maximize the effectiveness of this technology, the employee must understand it completely. Unfortunately, Moore’s Law applies to these skilled employees as well. They are becoming harder and harder to find as technology continues to grow.
- Published: December 3, 2015
Recently, Amazon opened their first brick-and-mortar store in Seattle, Washington. This store, Amazon Books, got many people thinking. Why would the world’s biggest retailer open a brick-and-mortar store? Were online sales declining? Were consumers getting sick of paying for shipping and handling? Did this have anything to do with their failed Prime Day promotion?
Amazon’s online-only presence helped them gain competitive advantage against other retailers, such as Wal-Mart. Regardless, customers’ desires to have physical interaction with products before purchasing is undeniable. Retail trends statistics are supporting this claim. According to Retail Next, the current sales value of US brick-and-mortar retailers is $3.9 trillion. That’s about 87% of the $4.5 trillion US retail industry. Despite the popularity of online shopping, brick-and-mortar stores generate about 94% of retail sales. It only makes sense that Amazon would dip their toes into omnichannel retail.
- Published: November 24, 2015
With Thanksgiving just around the corner (this Thursday, to be exact), it’s time to think about all the things you are thankful for. Your family, friends, co-workers, and your health and wellness are sure to be at the top of your list. But have you thought about how you’re thankful for your customers? How can you show your gratitude towards them?
Thankfully (are you seeing the theme of this blog post, yet?), giving thanks to your customers isn’t a huge feat. It won’t take hours of market research, persona building, and brainstorming complicated strategies to show them how much you care.
- Published: November 19, 2015
Look around. Although you may not realize it, the world is filled with stimuli. And even though the brain isn't technically capable of multi-tasking, it's forced to attempt day-in and day-out. With all this advertising and marketing noise, it is more difficult (and more important) than ever for brands to stand out.
It's already tough enough to be heard on the outside, which is why brands spend so much money on their marketing and advertising budgets. But what happens when customers enter your store or restaurant? Do you think you've hooked them just because they've stepped through your doors? Unfortunately, the answer is no. These customers have to be dazzled and wowed when they enter your establishment. Your signage has to draw their attention to your hottest product. The product that makes you the most money and gives them the most satisfaction.
- Published: November 13, 2015
In today’s competitive business world attracting and retaining local customers is more important than ever. These local customers have the ability to become amazing advocates for your brand. They can post positive messages about your brand to their social media profiles, write positive reviews about your brand on websites such as Yelp and TripAdvisor, and spread positive word of mouth messages to their family and friends near and far. All of these are invaluable considering that 83% of buyers no longer trust advertising, instead trusting recommendations from friends and users online (Formstack).
- Published: November 3, 2015
The holidays are rapidly approaching and it’s time to start marketing your seasonal promotional items and sales to your customers. But what are the most effective ways to do this? How do you engage your customers and encourage them to purchase your gifts to place under their Christmas trees?